99 Dollar Websites

Website Service Agreement

This agreement covers the standard $99/month plus applicable tax one-page website, hosting, defined updates, backup, analytics, and maintenance service.

1. Parties

This Website Service Agreement is between 99 Dollar Websites (“Provider,” “we,” “us”) and the customer, business owner, manager, or authorized representative who submits a claim form, approves a preview, pays through Stripe, or otherwise requests services (“Customer,” “you”).

2. Services

The standard subscription includes one custom one-page website, hosting, SSL, mobile design, basic technical SEO, cookie-free aggregate analytics, daily source backups retained for 30 days, contact actions, domain connection, and launch support.

The pre-launch process includes one initial direction and up to two revision rounds. The active monthly plan includes one basic content-update request per month, generally up to 30 minutes of work, for changes such as contact details, hours, service lists, or small copy replacements. Unused update allowance does not roll over.

Provider normally replies to support requests within two business days and normally completes a clarified included update within three business days. These are service targets, not guarantees during third-party outages, emergencies, customer delays, or unusually complex requests.

Larger redesigns, custom software, e-commerce, booking systems, advanced SEO, paid ads, custom integrations, substantial new pages, or work beyond the included allowance requires separate pricing and written approval.

3. Preview pages

Preview pages are mockups made from public or customer-provided information. A preview is not the business’s official website, and Provider is not affiliated with the business unless the Customer chooses to claim or approve the website. Customer is responsible for reviewing and correcting any business information before public launch.

4. Customer content and approval

Customer represents that they have the right to provide and authorize use of any business name, logo, photos, text, contact information, trademarks, or other materials they ask Provider to use. Customer is responsible for reviewing the website for accuracy, required disclosures, license information, legal requirements, and compliance with their industry rules.

5. Payment and subscription

The standard service is $99/month plus applicable tax unless otherwise agreed in writing. Payments are processed by Stripe. Customer authorizes recurring billing while the subscription remains active. Stripe is the payment processor and may provide receipts, invoices, subscription records, and payment updates. Promotion codes are not offered under the standard plan unless a separate signed written agreement defines the discount and its effect on buyout eligibility.

6. Non-payment, failed payments, and shutdown

If a payment fails, is reversed, disputed, cancelled, or remains unpaid, Provider may pause work, stop updates, remove public access, unpublish, redirect, or shut down the website without liability. Provider may also suspend support and domain/DNS assistance until the account is current.

Provider is not responsible for lost leads, lost revenue, search ranking changes, downtime, customer complaints, or business interruption caused by non-payment, failed billing, cancellation, chargebacks, domain issues, customer delay, third-party provider issues, or suspension of service.

7. Cancellation

Customer may cancel at the end of the current billing period through the secure Stripe billing portal or by emailing [email protected]. Cancellation stops future renewal billing. The hosted website remains available through the paid service period and may be unpublished afterward. A customer who meets the Section 8 eligibility requirements may request the optional buyout before managed hosting ends.

8. Ownership and license

Customer retains ownership of their business name, logos, photos, and customer-provided materials. While the subscription is active and paid, Customer receives a limited license to use the hosted website for their business. Provider retains ownership of pre-existing and reusable templates, components, processes, tools, infrastructure, and internal systems.

Optional static-site buyout

After six consecutive full-price monthly payments of $99 have been collected, a Customer whose account is current and has no unresolved dispute, chargeback, or unpaid balance may request a one-time buyout of the approved static website for $499. Failed, refunded, disputed, reversed, credited, or discounted invoices do not qualify unless a separate signed written agreement says otherwise. The six qualifying monthly payments total $594; with the $499 buyout fee, the minimum total paid before transfer is $1,093 excluding applicable tax.

Eligibility does not transfer ownership automatically. After the buyout fee clears, transfer requires a separate signed assignment identifying the customer-specific deliverable, included materials, excluded materials, and effective handoff date. After that assignment is signed, Provider will deliver the approved static website source, Customer-provided assets in Provider's possession, basic handoff notes, and reasonable transfer assistance. Customer owns the customer-specific deliverable and receives a perpetual right to use and modify reusable code included in that delivered static site. Provider retains its pre-existing and reusable templates, components, processes, tools, infrastructure, and internal systems.

The buyout does not include managed hosting, SSL, analytics history, form or lead-delivery infrastructure, Stripe configuration, third-party accounts or licenses, future edits, maintenance, or ongoing support. Customer must arrange replacement hosting and reconfigure excluded services. The managed subscription ends after handoff unless the parties agree otherwise in writing.

9. Domains and third-party accounts

Customer is responsible for domain ownership, domain renewal, domain registrar access, and third-party account access unless otherwise agreed in writing. Provider may assist with DNS or launch steps but is not responsible for domain expiration, registrar lockouts, third-party outages, or customer failure to maintain access/payment for external accounts.

10. No guaranteed results

Provider does not guarantee search rankings, Google Business Profile placement, traffic, leads, sales, revenue, customer conversion, uptime from third-party providers, or any specific business outcome.

11. Limitation of liability

To the maximum extent allowed by law, Provider’s total liability for any claim related to the service is limited to the amount Customer paid to Provider during the one month immediately before the claim. Provider is not liable for indirect, incidental, special, consequential, punitive, lost profit, lost revenue, lost data, lost goodwill, or business interruption damages.

12. Indemnification

Customer agrees to defend, indemnify, and hold Provider harmless from claims, damages, costs, chargebacks, disputes, or expenses arising from Customer-provided content, inaccurate business information, intellectual property claims, industry/legal compliance issues, customer products/services, or Customer’s use of the website.

13. Disputes and chargebacks

Customer agrees to contact Provider first at [email protected] to resolve billing, service, or cancellation concerns before initiating a chargeback or dispute when practical.

14. Agreement acceptance

Customer accepts this agreement by checking the acceptance box on the claim form and completing Stripe checkout. A general inquiry or review of an unclaimed preview does not start a subscription. The accepted agreement version, submission identity, and Stripe records are retained as service evidence.

15. Contact

Questions about this agreement can be sent to [email protected].